Terms
Last changed: 17 September 2026.
The short version: this is a coordination tool for a group of friends buying tickets. It does not buy tickets, it does not promise tickets, and it is run by one person who will do their honest best.
What you are buying
A tracker: a private web page for one group and one festival year's sales (the coach sale, the general sale and the resale of that year), on the plan you chose, for a one-off price. Sale dates on it cannot be set beyond that season; the next season is a new tracker. It includes everything described on the pricing page for that plan. It stays available until 90 days after the last sale date set on it, or the end of its season, then becomes read-only, and is deleted a year after the last sale date.
What it does not do
It does not get you tickets, hold a place in any queue, or interact with any ticket site. Every purchase is made by a person in your group on the ticket site, under that site's terms. Check that buying for friends in blocks is within those terms; for Glastonbury it is how the festival itself suggests groups work, but read them.
The organiser
Whoever creates the tracker is the organiser. They choose who gets the link and the password, they can see and export everything in the tracker, and they are responsible for the people they invite and the data those people enter. See the privacy notice for what that means.
Availability
It runs on Cloudflare in many cities at once and each tracker is isolated from the others. We never deploy changes within 48 hours of any tracker's sale. Even so, things on the internet break, which is why every tracker has a backup file button: download it the night before. We are not liable for a missed ticket, however it was missed.
Refunds
If the tracker did not work as described, tell us and we refund it. A refund after the sale makes the tracker read-only so the record of who bought what is kept.
Being decent
Do not put anyone on a tracker without their knowledge. Do not use it to buy tickets for resale. Do not try to get into other people's trackers. We will delete trackers that are used for any of that.
Changes
We may change these terms; the date at the top of this page moves when we do. Continuing to use a tracker after that is agreement to the change.